Privacy Policy

This privacy policy has been compiled to better serve those who are concerned with how their ‘Personally Identifiable Information’ (PII) is being used online. PII, as described in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.

Privacy Policy

Effective Date: 03-02-2025

Achilles Australia (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website [https://www.achillesaustralia.org.au/] (the “Site”). By using the Site, you consent to the practices described in this Privacy Policy.

Information We Collect

We may collect and process the following types of information:

  • Personal Information: When you register for our programs, subscribe to our newsletter, or contact us through our website, we may collect personal information such as your name, email address, phone number, mailing address, and other relevant details.
  • Non-Personal Information: We may collect non-identifiable data such as your IP address, browser type, operating system, and browsing patterns when you visit our Site. This helps us understand how our website is used and improve our services.
  • Cookies and Tracking Technologies: Our Site may use cookies and other tracking technologies to enhance user experience. Cookies are small files stored on your device that allow us to remember your preferences and recognize you on subsequent visits. You can manage your cookie preferences through your browser settings.

How We Use Your Information

We use the information we collect to:

  • Provide and manage our services, including events and programs.
  • Respond to inquiries and provide customer support.
  • Send newsletters, updates, and marketing materials, with your consent.
  • Analyze and improve the functionality and content of our Site.
  • Comply with legal obligations and resolve disputes.

Data Sharing and Disclosure

We do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:

  • Service Providers: We may engage third-party vendors to assist in operating our website and delivering services (e.g., hosting, email distribution). These providers are required to keep your data confidential and secure.
  • Legal Compliance: We may disclose your information if required by law, regulation, or legal process, or to protect our rights or the rights of others.

Security of Your Information

We take appropriate technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Rights

You have the right to:

  • Access and update your personal information.
  • Request the deletion of your personal information (subject to legal and contractual obligations).
  • Opt out of receiving marketing communications at any time by following the unsubscribe instructions in our emails.

To exercise these rights, please contact us at info@achilles-sydney.org.au

Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites. We encourage you to read the privacy policies of any third-party websites you visit.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. We will notify you of any significant changes by posting the updated policy on this page with the revised “Effective Date.”

Contact Us

If you have any questions or concerns about this Privacy Policy or the way we handle your personal information, please contact us at:

Achilles Australia
Email: info@achilles-sydney.org.au